The Impact Of Cloud Computing And Artificial Intelligence Integration On Service Transformation İn Academic Libraries

Abstract

This study examines the effects of cloud computing and artificial intelligence (AI) technologies, which are the leading components of information age technologies, on transforming academic libraries from traditional service understanding to modern information centers. The findings obtained through the literature review method show that the infrastructural flexibility, efficiency, and scalability brought by cloud computing and the automation, personalization, and accessibility opportunities provided by AI lead to significant transformations in library services. In addition, the studies revealed that integrating cloud computing and artificial intelligence provides significant gains, such as accelerating access to information, improving user experience, and increasing operational efficiency. However, in addition to infrastructural deficiencies and financial constraints, integration processes also bring about various challenges, such as data security, ethical concerns, legal regulations, personnel competencies, and institutional readiness. The study analyzes the current status of these technologies in libraries, their potential application areas, and future effects. It offers strategic recommendations for information professionals and institution managers in this transformation process. As a result of the study aims to shed light on the future service models of academic libraries by offering suggestions such as continuous education, inter-institutional collaborations, strategic planning and the establishment of ethical policies to overcome these difficulties. © 2025 University and Research Librarians Association (UNAK). All rights reserved.