Software Standards in Action: A Complaint-Driven Game Inspired by Real Project Failures
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Date
2025
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Publisher
Fac Organization and Informatics, University Zagreb
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Abstract
Complaint to Compliance is a classroom-based game teaching ISO/IEC/IEEE 12207 standards through real-world complaint-driven scenarios. Grounded in experiential learning, its low-tech, card-based design fosters active learning via guided discussion. A qualitative case study (n=21) analyzed student perceptions, revealing: (1) conceptual bridging of theory and practice, (2) professional identity development, and (3) enhanced engagement through gamification. The accessible design offers a scalable model for standards education. Preliminary findings suggest pedagogical value for information systems education, with further cross-cultural validation needed.
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Keywords
ISO/IEC/IEEE 12207, Software Engineering Education, Gamification, Serious Games, Process Standards, Classroom Activity, Empirical Study, Curriculum Innovation
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Source
36th Central European Conference on Information and Intelligent Systems-CECIIS-Annual -- Sep 17-19, 2025 -- University of Zagreb, Varazdin, Croatia
Volume
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Start Page
565
End Page
573
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